Get started
Support
How to reach the Costfluent team, and what the Support page under Settings holds today.
Questions about your account, your data or a page that does not behave as described here go to the Costfluent team through the contact form on the website.
Before you start
Any member of an organization can open the Support page; it needs no role and no plan.
Contact the team
- Open the contact form. The onboarding screens link to it from the Contact support button in their header.
- Describe what you were doing, the page you were on and what you expected to happen. Name the workspace, and a connection or report where one is involved.
- Send the form. The reply goes to the email address you enter in it.
Never send credentials, API tokens or cloud access keys through the form. Nobody at Costfluent needs them to help you.
The Support page in Settings
Open Settings, then Support. The page reads "Coming soon" with the line "Support options will be available here." It holds no form, ticket list or chat yet, so use the contact form above.
The Documentation link in the account menu and in the header opens these pages.