Plans and billing
Costfluent has five plans: Free, Starter, Core, Optimize and Scale. Each plan includes everything the plan below it does. The pricing page lists prices and limits; these pages do not repeat them.
Before you start
Open Settings, then Billing & Plans. Changing the plan or the payment method needs an organization Owner.
What a plan decides
- Limits. The page's This month card shows each limit beside what you have used: Tracked spend, Provider connections, Cost rows this month, Stored provider data this month and Cost history. A limit raised for your account is marked "Raised for your account".
- Features. Some features start at a given plan; their pages say which, for example API tokens or single sign-on.
- Cost history. How far back reports reach. A range that starts earlier is cut back, never filled with zero.
Three-month average tracked spend under Your plan is the measure a plan's spend ceiling is compared with. When three months of tracked spend put the account above what the current plan covers, the page says which plan it falls in and offers to move to it. If collection stops because of a limit, the page says "Cost ingestion is paused" with the reason; existing data and reports are unaffected.
Change your plan
- Under Plans, compare what each plan covers, or select Change plan.
- Choose the plan under Move to and confirm.
- Without a payment method on file, Continue to checkout takes you to the payment processor. Card details stay with the processor; Costfluent never sees them.
An upgrade takes effect at once, and the next invoice carries a prorated line for the rest of the period. A downgrade takes effect at the end of the period already paid for; nothing collected is deleted.
Scale is set up directly rather than bought in the product, because it comes with a data processing agreement. The product says so and gives the address to write to.
How each plan is paid
| Plan | Payment |
|---|---|
| Free | Not billed |
| Starter | Card |
| Core, Optimize | Card or invoice |
| Scale | Invoice |
Payment shows the payment method and the renewal date. Select Manage payment method to change it.
Invoices
Invoices lists every invoice issued to you, newest first, with its number, period, net, VAT, total and status, and a document to download. The VAT line names its treatment: German VAT, reverse charge, or outside the scope of VAT.
Data processing agreement
Available on the Scale plan. Compare plans
The agreement is signed outside the product. Settings, then Organization, shows it as Costfluent has it on record: whether it is in force, the document version, and who signed it and when. On a plan sold with an agreement, provider collection pauses while no agreement is in force, and the card says "Provider collection is paused".